Frequently Asked Questions
Everything you need to know about our power solutions and services.
What is the standard shipping time for orders?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while expedited options are available at checkout for faster delivery.
Do Mophie products come with a warranty?
Yes, most Mophie products include a 2-year limited warranty that covers manufacturer defects from the date of purchase.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund.
Are your wireless chargers compatible with all smartphones?
Our wireless chargers are designed to work with Qi-enabled devices, including the latest iPhone and Samsung Galaxy models.
How do I track my order status?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.